How does a facilitator cultivate trust?

Vanessa MousavizadehFacilitation, Human Dynamics, Relationships, Teamwork, TrustLeave a Comment

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Picture this: You’ve just been notified that you’ll be facilitating a multi-disciplinary team in implementing a new initiative. You schedule the first meeting and prepare an agenda, feeling confident that you’ll run this meeting like any other. You start the meeting with an ice breaker, launch into introductions, and get right to work on meeting logistics, sharing your draft of … Read More

Vanessa MousavizadehHow does a facilitator cultivate trust?

Changing things when change is hard: book review of “Switch”

Charlene PhippsManaging ChangeLeave a Comment


In Switch, a powerful book on change, authors Chip and Dan Heath illustrate that change of any kind, from organizational improvement to personal growth, is an emotional journey that is frequently at odds with rational intentions and plans. Switch offers compelling and useful principles of change that blend emotional and rational approaches to “change things when change is hard.” The emotional … Read More

Charlene PhippsChanging things when change is hard: book review of “Switch”